Why My Wall Is Showing “Instagram User” Instead Of User’s Profile Name?

While running a Social Wall, when you add Instagram feeds using hashtags, you must have noticed that instead of the actual profile names your wall displays “Instagram User”.

Well, the reason is the updated API Policy of Instagram.

“On 11 December 2018, Instagram updated it’s API Policy in which it deprecated some of it’s important endpoints. So, now it’s not possible to get posts on the basis of hashtags and locations through Standard Instagram account but you can access the posts through hashtags, mentions and tagged by converting your standard Instagram account into an Instagram Business account.”

Instagram API

A lot of other major changes also took place because of this updated Instagram API Policy. One such major change was that from now on no user information will be available with hashtag posts. As a result, Taggbox can no longer access the personally identifiable information such as profile image, username with hashtag posts.

 Instagram User

So, if you add a hashtag as an Instagram source to your wall, then the posts coming from that source will be completely anonymous when displayed on your wall. They will not display a user’s profile photo, name, and @username. Instead, the username will be displayed as “Instagram User”.

LIMITATIONS

  • You can query a maximum of 30 unique hashtags on behalf of an Instagram Business User within a rolling, 7 day period. Once you query a hashtag, it will count against this limit for 7 days. Subsequent queries on the same hashtag within this time frame will not count against your limit, and will not reset its initial query 7 day timer.
  • Personally, identifiable information will not be included in responses.
  • You cannot comment on hashtagged media objects discovered through the API.
  • Hashtags on Stories are not supported.
  • Emojis in hashtag queries are not supported.

To know more about the updated API Policy of Instagram, you can read the following articles –

Alex Watts has written 63 articles