Tagbox Launches New AI Reviews Summarizer Feature

Sifting through the large volume of reviews to get insights can be challenging for businesses and customers. Valuable feedback often gets buried under the pile of reviews, making it difficult to identify the key themes, customer sentiments, and areas of improvement. Considering this challenge, Tagbox has launched an AI reviews summarizer.

With advanced technology like Artificial Intelligence and Natural Language Processing, it quickly scans all the reviews curated and provides a review summarizer along with the widget. 

This blog will delve into what an AI review summarizer is, its benefits, and how it works. So, without further ado, let us get started.

What is an AI Reviews Summarizer?

An AI reviews summarizer is a tool powered by artificial intelligence that automatically analyzes many customer reviews and transforms them into a concise summary. It collects reviews from various platforms, uses Natural Language Processing to understand the text, and identifies key themes or recurring points customers mention. It performs sentiment analysis to determine whether the review is positive, negative, or neutral. 

With the Tagbox AI reviews summarizer on your website, you can showcase your reviews as well as the synopsis of what your reviewers have conveyed. 

How Does Work?

AI Reviews is a smart summarizer that reads a bunch of customer reviews and then gives a summary of the main points. 

The AI gathers customer reviews of products, services, and more. Then, it reads and understands human language using Natural language processing. Think of this as teaching a computer how to understand what people say and write. The AI looks for repeated words, phrases, or ideas in the reviews. For example, if many people mention great battery life, fast delivery, or poor customer service, the AI notices these patterns. 

It figures out the mood or feeling behind the reviews. 

Are reviewers happy, angry, or neutral? That’s called sentiment analysis. 

After analyzing this, the AI creates a summary highlighting the most common praises, complaints, and overall sentiment. 

For example: Most customers liked the product because of the battery life; however, the price is high. 

Benefits Of The AI Reviews Summarizer Feature:

The AI reviews summarizer feature has many benefits for businesses and potential customers. Let’s examine one by one. 

a). For Business: 

• The AI summarizer eliminates the need to manually review several reviews to determine what went right and wrong, helping the business free up time for critical tasks. 
• By analyzing and summarizing feedback, businesses can quickly identify areas of improvement. 
• An AI-powered review summarizer will provide real-time analysis, helping the business stay updated with the latest customer sentiment and trends without delay.
• Unlike manual reviews that may be subjective, and it ensures consistent and unbiased analysis across all the customer feedback. 
• Reduces the workload of customer support and marketing teams, allowing them to focus on more strategic tasks like enhancing customer engagement or improving service quality.
• Displaying summarized reviews on your website enhances the user experience. 

b). For Customers:

• The AI Review Summarizer allows potential customers to quickly skim through all the reviews without spending too much time assessing the key insights. 
• Summarized reviews help customers to make better and faster purchasing decisions based on the experience of others. 

How To Get The AI Reviews Summarizer By Using The Tagbox?

Here is how you can get the AI reviews summarizer on your website. 

Step 1: Signup or Login to Tagbox.com

Step 2: Name your Widget. Click on Create Widget. 

Step 3: Select any review network. For example Google Reviews. Either provide an address or connect your Google My Business account. Then, click on Create Feed. 

Step 4: Once the review feed is created, go to Design >> Customization.

Step 5: Now click on Theme Settings and enable “AI Summarizer” and click on “Apply Settings”

Step6: Click on “Preview Theme” and you will see “AI Generated Review”

Step 4: Now click on the Publish Button on the bottom left. 

Step 5: Choose your preferred marketing touchpoints, such as a website, email, or other medium. Let’s use a website as an example. 

Step 6: Pick your CMS platform. Let’s say you have picked HTML. 

Step 7: Copy the Embed code. 

Step 8. Log in to your HTML website and select the landing page where you wish to embed your widget. Then, paste the embed code into the backend of the page.

Congratulations, you have now enabled the AI review summarizer on your widget. 

Final Words 

AI review summarizer is set to help businesses worldwide optimize their feedback analyzing process. It cuts the time spent on repetitive tasks. By analyzing vast amounts of user-generated feedback, businesses are now able to extract the key insights to improve trust and credibility. Whether you are an ecommerce brand, or a hospitality brand, using AI review summarizer can save time for you.