Benefits of User-Generated Content

Benefits of User Generated Content

9 minute read

User-generated content is the most trending topic in global brand content strategies and digital marketing. It has enabled brands to capture the target audience’s attention like never before.

UGC is increasingly becoming the prime choice of marketers for their campaigns as it hugely influences how people engage with and perceive a brand. More than 86% of companies today use user-generated content as a marketing strategy.  

The ultimate impact of UGC is on revenue generation and business growth. Brands have witnessed organically magnified conversion rates that no other marketing strategy could bring.

Keep reading to find out all the benefits of User Generated Content.

What Is User-Generated Content?

You may be wondering, “What is user-generated content?” So, it is any form of content created by a consumer and shared on various digital platforms. UGC has ideas, feedback, questions, or opinions about user experiences. 

UGC is unique and rich for marketers and brands, as it is the most trustworthy, reliable, and authentic form of content available on digital media. It is a consumer behavior to seek for real-life experiences of their peers before investing in something online, and UGC serves their needs. 

UGC benefits

Many UGC platforms like Taggbox enable brands to aggregate and publish inspiring user-generated content across various marketing channels and build UGC campaigns to grow brand trust, engagement, and sales.

The benefits of user generated content highlight its importance and value for the audiences. We have highlighted some of the benefits of UGC marketers receive while leveraging it for brand marketing.

Top 11 Benefits Of User Generated Content

Here are the 11 Benefits of UGC that will walk you through everything UGC can drive for your brand, helping you stand out in the competition.

  1. Authenticity is a Necessity
  2. Highly Trustworthy & Reliable
  3. UGC Is Memorable
  4. Easy & Efficient Access to Valuable Content
  5. Feedback and Improvements
  6. UGC Is Cost-Effective And Unique
  7. Tremendous Audience Engagement
  8. Diverse Perspectives
  9. SEO Benefits
  10. Emotional Connections
  11. UGC Drives Conversions

#1. Authenticity is a Necessity

The prime benefits of User Generated Content is that it is created by real people based on their real-life experiences with brands and their products, making the content trustworthy for peer consumers. 

Brands usually hire professional photographers and models to create content, spending enormous capital. But the priceless UGC has turned out to be more unique and result-driven than any other content. 

90% of consumers say authenticity is important when deciding which brands they like and support. Authenticity helps make the users trust the source from which the content is shared. It makes the marketing campaigns more relevant to the people, making them impactful. You can utilize an AI content generator to craft impactful and authentic content, outperforming traditional creation methods.

#2. Highly Trustworthy & Reliable

People trust other people’s words over the brands’ marketing messages. The fact that 9 out of 10 people make an online purchase decision based on the recommendations of other users is a validation of the initial statement. 

Therefore, one of the most promising benefits of user generated content is that it is a highly trustworthy and reliable form of content. UGC drives consumers’ real life experiences, unlike brand generated content, which is driven by the brand’s marketing and commercial objectives. 

It is the utmost reason people trust the reviews of existing customers over the product descriptions in the eCommerce spectrum.

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#3. UGC Is Memorable

31% of consumers say UGC advertisements are more memorable than traditional ads without it. The digital world has shifted towards relatability. Marketers want brands to stay in potential customers’ memories for longer, and that cannot happen with zero-sized and air-brushed model pictures clicked by professional photographers. 

ugc is memorable

Hence, user-generated content has resulted in memorable experiences for consumers, as they see their peers in brands’ advertising campaigns and find them relatable. 

Imagine your potential customer scrolling through social media with advertising campaigns and different content types. What do you think will make them stop? The same old brand-created content by brands or created by a familiar face. You already know the answer. That’s what makes UGC more impactful and memorable.

#4. Easy & Efficient Access to Valuable Content

For marketers and brands, creating unique content that is engaging and captivating is always a challenge, as the interests, likes, and preferences of digital audiences are dynamic and vivid. Access to valuable UGC ensures the limitless flow of content.

UGC is for many marketing campaigns. You can embed it on your website widgets to engage the visitors, increase dwell time, and decrease the bounce rate, enhancing website vibrancy. Display it on the social wall during various events to keep the attendees hooked. Create shoppable galleries for your eCommerce website to boost conversions

The users’ content is readily available with easy curation that requires minimum to no labor and capital investment, making it one of the most prominent advantages of user-generated content. It saves a lot of time in content creation and maximizes returns on investment.

#5. Feedback and Improvements

It serves as a wellspring of feedback and improvement insights. Customers openly share their opinions, suggestions, and concerns, offering valuable real-world perspectives. 

Easy UGC Access

This unfiltered input highlights pain points, unveils hidden opportunities, and guides product enhancements. UGC is a direct line to understanding user needs, helping brands adapt and innovate based on actual user experiences. By listening to and acting upon this feedback, companies can refine their offerings, enhance user satisfaction, and ultimately drive iterative progress.

#6. UGC Is Cost-Effective And Unique

 87% of brands use UGC for authentic (and free) content. That’s because you will find all kinds of people on the internet, and their ways of perceiving and expressing are unique, so you can never have similar content coming from different sources. Moreover, people love to reflect their creativity in every content they create.

When you choose UGC as your significant content type, you present to your audience something unique each time you post, so they will always have something new to engage with each time they come across your marketing channels.

You no longer have to spend time, labor, or capital on brainstorming and creating new content for your audience. Simply invest in a UGC platform that will aggregate rich content your consumers create, ready to use for marketing purposes.

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#7. Tremendous Audience Engagement

Since we know UGC is more trustworthy and authentic than any other content, it is understandable that people will engage more with UGC comparatively. The images and videos users share get way more likes, shares, and comments than branded content. Consumers, on average, spend 5.4 hours per day with user-generated content.

benefits of user generated content

One of the vital advantages of user generated content is that it brings a diversity of topics, humanized elements, empathetic attributes, and customers’ involvement with a brand, leading to higher engagement. 

Existing customers are motivated to engage as they get a chance to feature in branded marketing and an opportunity of two-way communication leading to gratification and customer loyalty.

#8. Diverse Perspectives

UGC brings together many different points of view. Customers from different backgrounds and experiences share their stories, showcasing unique applications and enriching narratives. This mix of perspectives helps more people connect with the content and also shows creative ways to use products. Including these different viewpoints makes brands seem more welcoming and relatable, creating a sense of community.

UGC build community

By incorporating these varied perspectives, brands can create a more inclusive and relatable image, fostering a sense of community and engagement.

#9. SEO Benefits

UGC enhances a website’s visibility on search engines. When individuals incorporate everyday words into their UGC, it aligns content better with what people search for. This alignment catches the attention of search engines, resulting in a higher ranking for the website.

ugc helps in SEO

Moreover, UGC is frequently shared, increasing the website’s significance in the eyes of search engines. This collaboration between users and search engines simplifies online discovery of the website, drawing in more visitors.

#10. Emotional Connections

Consumer generated content (CGC) weaves emotional connections between brands and consumers. When users share their authentic experiences, it elicits empathy and relatability.

Personal stories, reviews, and testimonials resonate deeper, capturing genuine emotions and journeys. This emotional resonance fosters trust and loyalty, transforming passive consumers into engaged brand advocates. 

By leveraging UGC, brands tap into the power of shared human experiences, creating lasting connections that transcend transactional relationships.

#11. UGC Drives Conversions

The best benefits of UGC is that all marketers and brands look for conversions. With all the advantages mentioned above, it is evident that having positive reviews and ratings for a brand will lead consumers toward conversions.

importance of user generated content

User-generated content (UGC) is a huge influencer on consumers’ online shopping behavior. That is why online reviews and excellent customer experience are essential in digital media. When included in an online purchase path, UGC increases conversions by 10%.

Users have become brand advocates in recent times, so what users say about a brand will impact the revenue generation and success of that business. Visual UGC helps potential customers to understand the existing customers’ experience, in which they make their own purchase decisions.


With these benefits of UGC, you can understand how highly advantageous the user-generated content is. Although it requires extensive management and strategy to leverage UGC effectively, marketers identify it as the future of content marketing.

Taggbox, as a UGC platform, provides complete solutions from collecting & curating UGC, managing UGC rights, designing marketing campaigns, and execution, along with active customer support. 

Taggbox makes it effortless for brands to leverage UGC and drive results toward the ultimate marketing and business growth.

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