Google My Business Guide: Steps to Create A Google Business Profile

Do you own a business but do not have a Google Business Account?
If yes, you are missing out on a large number of potential customers. 87% of people use Google Reviews while researching local businesses.

Apart from that, having a business account on Google gets your business featured on the world’s largest search engine.

From boosting your local SEO to customer engagement, there are countless ways in which having this profile can help you.

Hence, we have created a complete guide to how to create a Google Business Profile.

Here, you’ll get to know why it is important for your business and what are the steps to create it.

What is Google Business Profile?

Google Business Profile (Formerly known as Google My Business) is a free tool that Google created to help business owners.

Brands can use this feature to manage their display on Google Search Results and Google Maps. You can provide information about your business such as contact information, address, reviews, etc. People who like your services can also leave reviews, letting others know how good you are.

Having a Google Business Profile can exponentially enhance your visibility, resulting in more customers. You can also add photos of the services or products you have to give a better understanding to the users.

Why Do You Require a Google My Business Account?

There are several reasons one must choose to have a Google Business Account, the primary ones being advertising, engagement, visibility, etc.

Certain statistics might convince you even more to create a Google Business Profile.

Following are some of these statistics you must know.

1. 86% of customers use Google Maps to search for businesses located near them.
   
2. Google searches for businesses with phrases “near me” and “where to buy” have increased by 200% in the last 5 years.
   
3. 28% of local searches done on Google result in the customer getting associated with the business within 24 hours.
   
4. Adding photos and videos increases the click-through rate of a business website by 35%. This has led to brands including more images on their Business Profile.
   
5. Google introduced the “Reserve with Google” for business profiles that allows customers to book an appointment or reserve a table through Google.
   In the last 5 years, over 1.2 million businesses have used these features and have enjoyed its perks.
   
6. An average Local Business on Google gets around 1,250 views every month.

What Are the Benefits of Google My Business?

Here are some of the most important benefits that one must be aware of, to make the best out of their Google Business Account.

Tips to Use Your Google Business Profile for SEO

1. Online Visibility:

Here are some important tips a brand can use while utilizing their Google Business Profile for SEO purposes.

• Keep your profile complete and updated: A brand must make sure that they have provided all the details required to create a Business Profile. The content posted on the Business Page must also be updated regularly as per the SEO requirements to ensure better rankings.
  
• Consistent NAP: There must be consistency in your Business Name, Address, and Phone number. Having these details constant for a long time builds trust in the customer’s mind and fosters brand loyalty.
  
• Engaging Description: Description is one of the first things people see when they see your brand listed in the search results. Your brand must have an engaging description to attract customers along with telling exactly what you do.
  
• Collect and Respond to Reviews: Brands should encourage their customers to leave reviews and share their experiences. They must also regularly respond to reviews to motivate other customers to leave a review as well as to increase engagement.
  
• Monitor Insights: Google Business Profile provides valuable insights that you can use to make future decisions. These insights might include the number of people clicking on your website, monthly reviews, and impressions your brand is getting through your profile.

Set Up Your Google Business Profile from Scratch

Now that you have understood how important and beneficial Google Business Profile can be for your business, you must know how to create it.

Following are the steps involved in the creation of a Google Business Profile.

Step 1: Go to Google Maps and Add Your Business

Once you are logged in to your account, open Google Maps on your phone. Open the menu by tapping on the icon in the top left corner. Select the “Add your Business” option from the menu.

Step 2: Create a Business Account

The next page will ask you to create a business account. You’d have to add details such as business name, location, contact, etc. If you already have a business account, you can skip this step.

Step 3: Select Your Service Area

If your business has a physical location, this step is optional. Google will ask you if you deliver items, or do home and office visits, Choose “Yes” or “No” as per your business. This option allows you to let users know all the areas where your services are available.

Step 4: Opt for Updates and Recommendations

Choose whether you want Google to send you the latest updates and recommendations for the best use of Google Business Profile. Google will tell you the best practices to make you better at managing your business online.

Step 5: Verify Your Listing

There are 5 ways to verify your listing. 

• Phone: An automated call or text is sent by Google on your phone to verify.
• Email: An email containing a verification code is sent by Google.
• Postcard: Google sends a postcard containing a verification code. This is done to verify whether the address is correct or not.
• Video Recording: You must record a video to prove that the location you have entered is correct. 
• Live Video Call: A support representative from Google will connect to you via a video call. You have to show them the proof that the location is correct. 

Once your account is verified, your business account is ready to be used. Your business will now be featured on Google search results, all you need to do is to use the best SEO practices.

How to Create or Claim Your Google My Business Profile?

There can be two situations that you might face before claiming a Google Business Profile.

• The first one would be claiming an account that is unverified and has not been already claimed.
• The second one would be to claim an account that is already managed by someone else.

Let’s have a look at the step-by-step process for claiming the account in both scenarios.

Claim your Existing or Unverified Listing

From Google

Following are the steps you must follow to claim your Google Business Profile from Google. 

1. Go to Google and search for the name of your business. Add location for better results as well.
2. Scroll down to the knowledge panel and select the “Own the business” option.
3. Click on “Manage the business”
4. Follow the steps to verify the business to claim the business account as yours.

From Google Maps

Following are the steps you must follow to claim your Google Business Profile using Google Maps.

1. Open Google Maps search for the name of your business with its location
2. Click on the “Own the Business ” button
3. Click on the “Manage Now” button.
4. Once your profile is claimed, you will have to verify it by following the necessary steps. 

Following these steps will help you claim your Google Business Account unless it has not been already claimed. In case you see the message that the profile is already claimed, you can follow the steps below.

How to Request Access to Google Business Profile Managed By Someone Else

Following are the steps you must follow to claim a business account that is already being managed by someone else. 

1. Search for your business: Visit the Google Business Page and type the name of your business.
   
2. Request Access: Google will let you know that the business you are trying to claim is already managed by someone else. Click on the “Request Access” button to ask the other account to give you access. 
   
3. Fill out the form: Google will then ask you to fill in some personal details such as name, contact, and type of access you need. You will also have to clarify your relationship with the business.
   
4. Wait for Response: Once the access is granted by the actual owner. The process will be completed.

Optimize Your Google Business Profile

After you’ve understood the process of creating and claiming a business account. It is imperative to know how it is managed. You must know the best practices to optimize your business profile.

Optimizing a Google Business Account is important to get the most benefit out of it. It enhances the brand’s visibility and increases the conversion rate.

Why is it Important to Optimize Google  Business Profile?

It’s not enough just to create a Google Business Account for your business and leave. It is equally or maybe even more important to manage the account properly. Keeping your account updated and optimized keeps the content relevant and helps attract a wider audience.

• Enhanced Visibility and Discoverability: A well-optimized Google Business Profile significantly improves your business’s visibility on Google Maps and local search results. This heightened visibility directly translates into more opportunities for customer engagement.

• Improved Search Engine Ranking: Optimizing your Google Business Profile contributes to your overall Search Engine Optimization (SEO) strategy. Search engines favor businesses with accurate and detailed profiles, considering them more relevant and trustworthy.
  
• Building Trust and Credibility: An optimized profile provides a comprehensive snapshot of your business, including contact information, business hours, and customer authentic reviews.
  
• Enhanced User Experience: Optimization contributes to a positive user experience by making it easy for customers to find relevant information about your business. A well-organized profile with clear details ensures that visitors can quickly grasp what your business offers.
  
• Increased Customer Engagement: Engagement on your Google Business Profile extends beyond visibility. Optimized profiles encourage customers to take action—whether it’s making a call, visiting your website, or leaving a review.

How to Optimize Google Business Profile for Maximum Performance?

We now understand how important it is to optimize your Google Business Profile.

Let’s delve into the practices that you can use to keep your account optimized to the fullest.

• Compelling Business Description: Craft a compelling business description that not only communicates what your business offers but also resonates with your target audience. Use keywords strategically to enhance search relevance and provide users with a clear understanding of your brand.

• Utilize Attributes and Services: Google allows you to highlight specific attributes and services your business offers. Utilize these features to provide additional details that set your business apart. Whether it’s free Wi-Fi, outdoor seating, or specific services, adding attributes enhances the richness of your profile.

• High-Quality Visual Content: Photos and videos play a pivotal role in optimization. Upload high-quality images that showcase your products, services, and the overall ambiance of your business. Visual content enhances the attractiveness of your profile and provides a more engaging experience for users.

• Encourage and Respond to Reviews: Actively encourage satisfied customers to leave positive reviews on your profile. Respond promptly to both positive and negative reviews, demonstrating your commitment to customer satisfaction.

• Utilize Google My Business Posts: Take advantage of the Google My Business Posts feature to share updates, promotions, and events directly on your profile. Regularly posting relevant content keeps your profile fresh and provides users with current information about your business.
  
• Leverage Q&A Section: The Q&A section on your profile allows users to ask questions about your business. Actively monitor and respond to these questions, providing accurate and helpful information. This engagement not only assists potential customers but also contributes positively to your profile’s visibility.

Optimizing your Google Business Profile is not a one-time task; it requires ongoing monitoring and iteration. Regularly review analytics and insights Google My Business provides to understand user interactions, popular times, and other valuable data.

By consistently optimizing your Google Business Profile, you position your business for sustained online success. This proactive approach not only maximizes visibility and engagement but also ensures that your business remains competitive in the digital marketplace.

Note: Add Google Reviews on Websites with our Google Reviews Widget. Take 14 Days Free Trial.

Embed Positive Reviews on Website Automatically!

Try Tagbox and Embed Google Reviews on Website to increase trust and credibility.

Signup, its FREE

No Credit Card Needed.

Final Words

Google Business Profile is a vital component of your online presence, offering a gateway for customers to discover and engage with your business. The significance of maintaining an optimized and accurate profile cannot be overstated. 

As we navigate the digital landscape, where first impressions are often formed online, a well-curated Google Business Profile serves as a virtual storefront, inviting potential customers to explore what your business has to offer.

Optimization goes beyond mere visibility; it establishes trust, credibility, and a positive user experience. Through accurate information, compelling visuals, and proactive engagement with customer reviews, your business not only attracts but retains a loyal customer base. 

The actionable strategies shared, from refining business descriptions to utilizing Google My Business features, empower you to harness the full potential of this platform.