authentic content

What is Authentic Content and How to Use it in Marketing?

10 minute read

“Millennials find authentic content to be 35% more memorable than content that came from mainstream sources.”

As a brand, it can be difficult to brainstorm a content strategy, so here is a secret sauce that is not a secret anymore, “Authentic Content”. 

In the digital world we’re in, where things can feel fake, it is evident that authenticity shines like a bright light. 

Let’s take a closer look at what authentic content really is, why being genuine matters in today’s online world, and how User-Generated Content (UGC) adds an extra boost to authenticity.

What is Authentic Content?

Authentic content is the type of content that reflects real experiences, perspectives, and values. It’s genuine and transparent, capturing the essence of a person, brand, or topic without embellishments or manipulations. 

Authentic content aims to create a connection by being relatable and honest rather than simply trying to sell or impress.

It’s like having a sincere conversation that resonates with the audience on a personal level, building trust, and fostering genuine engagement.

Characteristics of authentic content

Authentic content has some unique qualities that make it stand out:

  1. Transparency and Honesty: It’s like sharing the truth without hiding anything. People appreciate when you’re open and straightforward.
  1. Relatability and Human Touch: It’s about sharing stories and experiences others can understand and connect with. It’s like showing your human side.
  1. Value and Relevance to the Audience: Authentic content isn’t random – it’s meaningful to the people you’re talking to. It’s like giving them something they care about.

Building Trust through Authenticity

When you’re authentic, some good things happen:

  1. Impact on Audience Engagement: People like and engage more with content that feels real. It’s like having a real conversation instead of a scripted one.
  1. Positive Influence on Brand Perception: Brands that are authentic are seen as trustworthy. It’s like having a friend you can always rely on.

So, authentic content is all about being real, connecting with people, and building trust along the way, and it is very different from branded content. Let’s see how.

Level Up Your Marketing with Authentic Content
Free Trial

How is Authentic Content Different from Branded Content?

AspectAuthentic ContentBranded Content
PurposeGenuine sharing of personal experiences and stories.Promoting a brand, product, or service.
IntentBuilding connections and relatability.Raising brand awareness and sales.
FocusSharing personal viewpoints.Highlighting brand features.
ApproachPersonal, relatable, and candid.Structured, persuasive, and planned.
Audience ConnectionEmphasis on emotional connection and engagement.Aimed at creating brand recognition and recall.
TransparencyOpen and honest, not necessarily linked to selling.May include promotional messaging.
Long-term RelationshipFosters trust and loyalty through authenticity.Seeks to convert audience to customers.
Content Creation FreedomFlexible, driven by personal experiences.Adheres to brand guidelines and objectives.

The Benefits of Authenticity in Content

authentic content benefits

When you enter the world of authentic content, there is a lot that it has to offer you. It can help you in many ways:

  1. Building Trust: Authentic content fosters trust with your audience, as they feel you’re being genuine and not trying to manipulate them.
  1. Increased Engagement: Authentic content resonates more with people, leading to higher likes, comments, shares, and interactions.
  1. Enhanced Brand Loyalty: Authenticity creates a stronger emotional connection, encouraging customers to stick with your brand over the long term.
  1. Positive Brand Perception: Being real and transparent can improve how your brand is perceived, leading to a more positive reputation.
  1. Unique Brand Identity: Authentic content sets you apart by showcasing your unique personality, values, and perspective. By working with the best agency that does branding, you can ensure that your authentic content resonates with your target audience and helps you stand out in a crowded market.
  1. Better Audience Understanding: Sharing genuine experiences helps you understand your audience’s needs and preferences more effectively.
  1. Improved Customer Relationships: Authenticity fosters real relationships, making customers feel valued and understood.
  1. Higher Conversions: Authentic content can lead to higher conversion rates, as customers are more likely to buy from a brand they trust.

Still not convinced? Let me show you why you should create authentic content.

Why Should You Create Authentic Content?

We all can agree that these days, consumers are more informed and discerning than ever before. They can easily distinguish between genuine content and overly promotional messages. 

go pro ugc

Authentic content meets the expectations of these modern consumers who value honesty, transparency, and real connections. Creating authentic content establishes a genuine relationship with your audience, building trust and credibility.

Standing Out in the Crowd with Authentic Content:

The digital space is flooded with content vying for attention. To cut through the noise, you need to stand out. Authentic content does just that. It captures people’s attention by being real and relatable. 

In a sea of polished marketing, authenticity shines like a beacon, making your brand memorable and distinct. By sharing authentic content, you create a unique identity that resonates with your audience and leaves a lasting impact.

By embracing authenticity in your content creation strategy, you not only cater to modern consumers’ preferences but also set yourself apart in a competitive digital world, making your brand more trustworthy and engaging.

Power Up Your Marketing Strategy with UGC
Free Trial

Role of Millennials in Authentic Content

Millennials, the generation born roughly between 1981 and 1996, have played a significant role in shaping the demand for authentic content. They value transparency and authenticity in their interactions, both online and offline. 

They can easily spot when content is phony or overly promotional, and they appreciate brands and content creators who are open, honest, and genuine. Millennials’ preferences have forced brands to adapt their marketing strategies. 

Traditional hard-sell tactics often fall flat with this generation. Instead, brands are now focusing on creating content that speaks to millennials’ desire for authenticity. 

This includes sharing 

  • real stories, 
  • experiences, and 
  • Behind-the-scenes insights. 

Brands are leveraging user-generated content (UGC) and influencer collaborations to establish a more relatable and human connection with millennials.

Millennials’ influence on authentic content is pushing brands to shift from one-way communication to engaging in meaningful conversations. 

What Makes a Brand Authentic?

creating authentic content

Consistency in Brand Messaging

Authentic brands maintain a consistent message across all their communication channels. From their website to social media to advertising, the brand’s voice, tone, and values remain coherent. When seeking to establish and maintain this consistency, partnering with a reputable web design company can be a strategic move, as they have the expertise to align your digital presence with your brand identity seamlessly.

This consistency builds recognition and trust among consumers, as they can rely on the brand to deliver a genuine experience every time.

Aligning Values with Audience Expectations

An authentic brand is one that genuinely shares the values of its target audience. When a brand’s values resonate with those of its customers, it creates a deeper connection. 

This alignment goes beyond just making sales – it shows that the brand understands and cares about what matters to its customers.

Fostering Real Relationships with Customers,

Authentic brands treat their customers as real people, not just transactions. They engage in meaningful interactions, listen to reviews and ratings, and genuinely care about customer needs. 

By focusing on building relationships rather than just making sales, authentic brands create brand advocates who support and promote the brand naturally.

An authentic brand is consistent, relatable, and value-driven. It doesn’t just focus on selling products; it focuses on creating a genuine connection with its audience, leaving a positive and lasting impression.

The ROI of Authentic Content

Return on Investment (ROI) is like measuring how much you get back from what you put in. But when it comes to authentic content, it’s not just about counting numbers. 

The value goes deeper than that. Authentic content can do more than bring in money – it builds trust, makes connections, and keeps people loyal to a brand. 

In this look at the ROI of authentic content, we’ll see how it’s about much more than just dollars and cents.

Measuring Engagement Beyond Metrics:

While metrics like likes, shares, and comments are important, the real return on investment (ROI) of authentic content goes beyond these numbers. 

Authentic content generates 

  • Deeper engagement 
  • Meaningful conversations,
  • Emotional connections and 
  • A sense of brand community. 

This engagement translates into increased brand awareness, trust, and loyalty, which can’t always be quantified by simple metrics.

Long-Term Impact on Brand Loyalty and Advocacy

Authentic content doesn’t just offer short-term gains; it has a lasting impact. 

When audiences connect with authentic content, they’re more likely to become loyal customers who stick around and advocate for the brand. They share their positive experiences with others, both online and offline, becoming brand ambassadors who spread the word organically.

In the world of authentic content, the ROI is about building strong relationships, fostering loyalty, and creating a genuine connection that continues to yield benefits long after the content has been shared. 

It’s an investment that pays off in terms of trust, loyalty, and the enthusiastic support of your audience.

Tagbox – Your Authentic Content Platform

Tagbox is a platform that focuses on curating and displaying user-generated content from social media platforms and other online sources. 

Its primary purpose is to help businesses and organizations gather, moderate, and showcase authentic content from their audience to enhance engagement and brand interaction.

  1. UGC Aggregation: Tagbox offers features to aggregate social content from various social media platforms. This enables businesses to collect a diverse range of content created by their customers, fans, and followers.
  1. Moderation Tools: Effective content moderation is crucial to ensure that only appropriate and relevant content is displayed. Tagbox might offer moderation tools to filter out irrelevant or inappropriate content before it’s showcased.
  1. Engagement Boost: Displaying UGC on screens in events, signages, & other real-life campaigns can foster a sense of community and engagement among customers. When people see their content being featured, it can encourage them to participate more actively and share their experiences with the brand.
  1. Authenticity and Trust: User-generated content is often perceived as more authentic and trustworthy compared to branded content. It can serve as social proof of a brand’s value and credibility.
  1. Diverse Content Formats: Tagbox might support various types of user-generated content formats, including images, videos, reviews, and testimonials. This diversity can help brands showcase their products or services from different angles.
  1. Customization: The platform could potentially offer customization options, allowing brands to tailor the way UGC is presented to align with their branding and visual identity.
  1. Analytics and Insights: Data and insightful analytic tools provided by Tagbox allows brands to measure the impact of UGC on their audience engagement and brand perception.
  1. Ease of Use: A user-friendly interface and straightforward setup might be reasons why some users consider Tagbox to be a good choice.
Explore Tagbox with an UGC Expert
Free Trial

Let’s Wrap Up

To sum it all up, authentic content isn’t just a trend – it’s a vital strategy in today’s digital world. It builds trust, creates connections, and fosters lasting loyalty. 

User-generated content (UGC) plays a key role in driving authenticity, giving real people a voice in your brand story. So, don’t hesitate to embrace UGC; it’s a powerful tool that enhances brand credibility, engagement, and community. 

Remember, authenticity is more than a buzzword – it’s the heart of meaningful relationships between brands and their audience.


Authentic content in advertising means making ads that show the real side of a brand. It's like sharing a true story that connects with people instead of just trying to sell something.

Authentic content in marketing is about being genuine. It's like talking to your friends and telling them honestly about your brand without hiding anything. It's not just about selling but about building trust.

Authentic content on social media is like sharing your real moments. It's not about showing off or making things look perfect. It's like being yourself online, sharing things that matter to you.

Being authentic is important because it helps people trust you. When you're real and honest, people feel like they know you better.  It's like making real friends – they like you for who you really are. The same goes for brands – when they're authentic, people like and trust them more.